Thank you for choosing Carshringar! We appreciate your trust in our products and services. Please take a moment to familiarize yourself with our refund policy, which outlines the terms and conditions associated with refunds.
1. Order Cancellation and Refund
If, for any reason, your order cannot be shipped by Carshringar, we offer the option to cancel your order, and your payment will be promptly refunded. Additionally, if your shipping address is not serviced by our logistics division, your order will be automatically canceled, and a refund will be initiated.
2. Non-Refundable Situations
Please note that no refund will be issued for orders placed in error, mistakenly ordered items, or orders for a different model. We kindly ask our customers to review their orders carefully before completing the purchase.
3. Damaged Packaging
For the protection of our customers, we recommend not accepting deliveries with damaged packaging. If you receive a package with visible damage, kindly refuse the delivery and immediately inform us. We will take swift action to address the issue.
4. Damaged Products
It is the customer’s responsibility not to accept a shipment if the package is damaged or already opened. In the event that a product is found to be damaged after opening the package, customers must contact us on the same day to report the issue. Failure to do so within the specified timeframe in our Return Policies will render the customer ineligible for free returns.
5. Refund Initiation Process
To initiate a refund, customers can:
- Write to us at carshringarraipur1@gmail.com
- Call us at +91-9584977000 to speak with our customer support agents
- Directly generate a refund request on our website
Our customer support team will be happy to assist you with your refund request.
6. Refund Cycle
The complete refund process will take 10-15 working days. We appreciate your patience and understanding during this period.
If you have any questions or concerns regarding our refund policy, please feel free to contact us through the provided channels. We are here to ensure your satisfaction with every purchase.
Thank you for choosing Carshringar!