At Carshringar customer satisfaction is our top priority. We understand that sometimes things don’t go as planned, and we are here to make it right. Please take a moment to review our return policy to ensure a smooth process.
1. Return Verification
Upon raising a return request, our team at Carshringar will promptly verify and authenticate the complaint. If we find the complaint to be genuine, we will initiate the process for a return or replacement.
2. Inspection of Received Items
Before accepting your order, please thoroughly inspect the packaging. If the packet appears damaged, do not accept it. Instead, immediately inform Carshringar at carshringarraipur1@gmail.com or call us at 9584977000. Your prompt communication allows us to address the issue efficiently.
3. Reporting Damaged or Faulty Products
In the event that you receive a damaged or faulty product, kindly notify Carshringar within 48 hours of receiving your order on working days. Failure to do so within the specified time frame will make Carshringar not liable for any failure to return or replace the order.
4. Return Process
To facilitate a smooth return process, ensure that the product is returned in good packaging and includes the original invoice.
5. Refund Process
For prepaid orders, refunds will be processed within 7 days through online bank transfer or via check. Cash on delivery (COD) orders will be refunded to your bank account or credited as cashback in your account.
6. Contact Us
If you have any questions or concerns about our return policy, please do not hesitate to contact us at carshringarraipur1@gmail.com or call us at 9584977000.
Thank you for choosing Carshringar. We value your trust and are committed to providing a seamless shopping experience.